Thought Leaders
Our network of international experts includes leading authors, management consultants and business school professors. The Knowledge Dialogue Thought Leaders Network is an international panel of individuals who are the world’s authorities in their respective areas of expertise. Authors of numerous articles, best-selling books and textbooks, these individuals are noted speakers and dynamic visionaries. Publications such as Forbes, Business Week and The Wall Street Journal single out many of these experts as the world’s top executive coaches and management consultants. This unparalleled group of experts both benchmark and design many of the world’s best practices in their fields and are the winners of such prestigious awards as the Presidential Medal of Freedom and the McArthur Award. Read more about our Thought Leaders by selecting from the menu or the list below.

	Nancy Adler Dr. Nancy Adler is a foremost authority on cross-cultural management and women’s global leadership. She is a Professor of International Management at McGill University. Nancy has published three books and numerous articles in her field. She has consulted on cross-cultural issues with leading corporate, government and non-profit organizations.
	Candy Albertsson Dr. Candy Albertsson is recognized as an authority on integrated leadership development programs and processes. Formerly with BP and AT&T, Candy is Director of Albertsson Consulting Limited with clients including Agilent Technologies, ABB, European Aeronautical Defence and Space Company (EADS) and Saudi Aramco. A frequent keynote and conference presenter at major American and European conferences.
	John Alexander John Alexander is the CEO of the Center for Creative Leadership, which has been ranked by the Wall Street Journal as Americas #1 Organization for Leadership Development. He is a graduate of Princeton and Oxford. John is an authority in providing executive coaching, leadership training, and 360° feedback.
	David Allen David Allen is an expert in personal productivity, training and coaching senior professionals worldwide. His approach combines best-practice methods with an understanding of the unique situation of the client, resulting in a customized implementation that hits the road running. His principles apply across the whole spectrum of life and work, and can positively affect personal and professional balance and the ability to get things done with less effort and stress.
	Douglas D. Anderson Douglas D. Anderson is a managing partner of the Center for Executive Development (CED). Doug has led CED’s global engagements at AT&T, Bristol-Myers Squibb, British Petroleum (BP), Chrysler, Florida Power & Light, Johnson and Johnson, Lucent Technologies, and Shell Oil, among others. He is the author of Regulatory Politics and Electric Utilities, several articles, and numerous business case studies.
	Mary Dawne Arden Mary Dawne Arden as a communicator par excellence, coaches individuals, teams, public figures, and executives to prepare them for public speaking, business presentations, media interviews and crisis management. She also provides marketing and public relations consulting. Arden is fluent in four languages- Italian, Spanish, French, and English, and has managed international companies. She works and thinks in these languages. Arden is a Communications Expert for NBC News, appearing on "Weekend Today" in New York. Her clients include: Citigroup, Time Inc., NBC Broadcasting, Oracle Corp., Ernst and Young, Bristol Myers Squibb, General Electric, Banker's Trust, Private Banking, Great Western Financial Co., and Chase Bank. She is on the faculty of New York University's Department of Culture and Communication, where she teaches cross-cultural and business communication.
	Ed Barrett Dr. M. Edgar (Ed) Barrett holds the J. Kenneth and Jeannette Seward Chair in Global Strategy at Thunderbird – The American Graduate School of International Management. Previous academic positions include Harvard Business School, Southern Methodist University, INSEAD (Visiting) and Columbia (Executive Education).
	David Beatty David Beatty is an experienced-hardened CEO level executive with expertise in strategy, economic development of developing nations and building the effectiveness of Boards of Directors. He is currently Professor of Strategic Management and Director of the Clarkson Center for Business Ethics at the Rotman Business School in Toronto. Prior to his academic career, David was CEO of one of North Americas largest baking companies leading 18,000 people organized in 7 companies. He also led firms in the oil and gas industry, hotels, and fast foods. He currently chairs a publicly traded copper company in Australia; serves on the Board of a UK based gold miner, as well as the Risk Review Committee of the Bank of Montreal.
	Jim Belasco Dr. Jim Belasco is a dynamic visionary who helps organizations break free of traditional management practices and create effective change. Jim is one of the top ten leading authors in the field of executive education with books selling over four million copies. He is currently serving as a personal consultant to several of the world’s leading CEO’s.
	Warren Bennis Dr Warren Bennis is one of the giants in the field of Leadership and Organization Development. Advisor to four US Presidents and numerous Corporate Chiefs, Bennis is renowned for his insights on leadership and Change. His more than 900 articles and eighteen books have blazed trails for both research and practice. Because he’s also sat in “The Chair” as Provost and Executive Vice President of the State University of New York-Buffalo and President of the University of Cincinnati, his advice is widely sought and seriously weighted in significant leadership situations.
	Ken Blanchard Ken Blanchard has created more of a positive impact on the day-to-day management of people and companies than almost anyone else in this generation. He is one of the most insightful, powerful, and compassionate men in business today. He has the unique gift to make the most seemingly complex management and leadership ideas easy to understand. Ken's writings extend and broaden his impact and reach. His phenomenal best-selling book, The One Minute Manager®, coauthored with Spencer Johnson, has sold more than nine million copies worldwide and has been translated into more than 25 languages.
	Jim Bolt Jim Bolt is Chairman and founder of Executive Development Associates (EDA), a leading consulting and education firm specializing in the strategic use of executive and leadership development. EDA develops high-impact, custom-designed, in-company executive/leadership development strategies, systems and programs that help organizations achieve their strategic objectives and make leadership talent a competitive advantage. Jim is the author of Executive Development: A Strategy for Corporate Competitiveness.
	Nathaniel Branden Nathaniel Branden is the world’s authority in the field of self-esteem. He is the author of numerous best-selling books, including The Six Pillars of Self-Esteem. Nathaniel is a therapist, personal coach, speaker and organizational consultant.
	Bill Bridges Dr. Bill Bridges is the world’s authority in managing transitions. He has written several best selling books, including Job Shift: How to Prosper in a Workplace without Jobs and Transitions. He has conducted seminars on transitions for thousands of leaders. Bill is a Wall Street Journal “Top 10” Executive Educator.
	Bob Buford Bob Buford is the author of Halftime, Gameplan, and Stuck in Halftime: Reinvesting Your One and Only Life. The books, which have sold more than a quarter of a million copies, are focused on how to find meaningful fulfillment in the second half of our lives. Prior to becoming a best selling author, Buford served as Chairman of the Board and CEO of Buford Television, Inc., a family owned business that started with a single ABC affiliate in Tyler, Texas, and grew to a network of cable systems across the country. Currently, Bob is the Founding Chairman of the Board of Governors for the Peter F. Drucker Foundation for Nonprofit Management and the Co-Chairman of the Board for the Drucker Archives and Institute. Mr. Buford works closely with the Leadership Network, Leadership Training Network and Faith Works.
	Warner Burke Dr. Warner Burke is a pioneer and a world authority in the field of organizational development. Warner is also the head of the Department of Organization and Leadership at Columbia University. He is co-author of many books including the newly released Business Climate Shifts: Profiles of Change Makers. He is an expert in helping organizations effectively manage change.
	Chris Cappy Chris Cappy is a world authority on the execution of strategy in complex business environments. He has been a member of General Electric’s Management Development Institute since 1985. He is President of Pilot Consulting Corporation and currently leads large-scale change initiatives within several world-class organizations. Chris was one of the designers of the Accelerated Change Together program, which has been a huge success in IBM.
	Tucker Carlson Tucker Carlson is an insightful and highly candid speaker and writer who focuses on political topics ranging from campaign issues and elections, to profiles on politics and politicians in and outside of Washington, DC. He co-hosts Crossfire, CNN’s popular political debate program, as well as several other CNN programs. He is also an accomplished author. He writes the National Affairs column for New York Magazine and is a contributing editor for Talk magazine and The Weekly Standard. Previously, he wrote for the Arkansas Democrat-Gazette in Little Rock, where he was nominated for the Pulitzer Prize. Carlson's writing also appear in The Wall Street Journal, George, The New Republic, Forbes FYI, Slate and The Washington Post.
	Candice Carpenter Candice Carpenter is one of the world’s most admired business visionaries, change-master, successful CEO, and entrepreneur. She has an extensive background in leading entrepreneurial organizations. She co-founded and led iVillage, the leading women’s network online, currently one of top 20 destinations on the Internet that reaches over 15mm unique visitors each month. Prior to that, she led units within QVC and American Express to high levels of success. Her recent book, Chapters, has been hailed as an, “entirely new way to think about change and a refreshingly innovative and workable framework for managing it.” She specializes in helping organizations and individuals master change and realize both organizational success and individual professional and personal fulfillment.
	Kevin Cashman Kevin Cashman is a world authority on connecting personal growth to leadership effectiveness. He is a world-class executive coach serving Fortune 500 CEO’s and senior teams. He is author of Leadership from the Inside Out, named the #1 business best seller of 2000, as well as one of the top 20 business books of the decade.
	Larry Chimerine Dr. Lawrence Chimerine is one of America's best-known and most influential economists. He advises a broad range of organizations on the state of the U.S. and world economics, specific industries and sectors, and the impact of economic conditions on decision-making, budgeting, and strategic planning. Chimerine analyzes the new economic realities and presents solid strategies for gaining competitive advantage. No armchair theorist, he speaks from experience at the front lines of American industry. For 14 years, he headed IBM's U.S. Economic Research and Forecasting Division. He was later appointed chairman of Chase Econometrics, one of the nation's most respected economics forecasting organizations. A frequent guest on network television, he recently appeared on ABC's Good Morning America.
	Subir Chowdhury Subir Chowdhury is one of the world's authorities on Quality Strategy. His newest book The Power of Six Sigma was released in April and was on Amazon.com's best sellers list the first week of production. He is also the lead-author of Management 21C: Someday We'll All Manage This Way a leading business book of Financial Times-Prentice Hall. A dynamic leader, Subir is the Executive Vice President of the American Supplier Institute.
	David Clutterbuck Dr. David Clutterbuck is the world’s expert on the dynamics of one-to-one development. He is also one of Europe's most prolific and well-known management writers and thinkers, having written more than 40 books and hundreds of articles.
	Jay Conger Dr. Jay Conger is a world authority on leadership. He is on the faculty of both USC and London School of Business. He is author of Building Leaders: How Successful Companies Develop the Next Generation and Winning ‘Em Over: A New Model for Managing in the Age of Persuasion.
	Tom Crane Tom is a consultant, facilitator, author of The Heart of Coaching , and coach who specializes in assisting leaders in creating high-performance teams. He works with all levels of leaders and their teams to enhance their individual and team effectiveness in achieving performance objectives.
	Peter Doyle Dr. Peter Doyle is an expert on marketing strategy and shareholder value. He is professor of marketing and author of Marketing Management and Strategy and Value-Based Marketing: Marketing Strategies for Corporate Growth and Shareholder Value. His clients include many of the world’s leading multinationals.
	Mark Edwards Dr. Mark Edwards is one of the world’s experts in the area of 360 feedback. He is the author of 360 Feedback: The Powerful New Model for Employee Assessment and Performance Improvement. Mark has helped to design and implement 360° feedback systems in many of the world’s leading organizations.
	Bill Evans Bill Evans is a leading authority on affinity group development, team development and strategic planning. Bill is Co-Founder of the Evans Group, where he has helped many of America’s best-managed organizations keep excellent employees poised and motivated to implement change and improvement in a constantly changing environment.
	Warren Farrell Dr. Warren Farrell is the world’s authority on making diversity issues user-friendly to men. His books include two award-winning international bestsellers: Why Men Are The Way They Are and The Myth of Male Power. His most recent, Women Can’t Hear What Men Don’t Say, focuses on "Giving Criticism So it Can Easily be Heard, and Hearing Criticism So it Can Easily be Given." His books are published in more than 50 countries and 10 languages.
	Nadine Fischer Nadine Udall Fischer is a leading expert in human communication, strategic communication planning and executive coaching. She is currently the President of Nadia Communications, LLC, which she founded 15 years ago. Nadine holds an M.A. in Speech and Language Pathology, CCCSLP certification from the American Speech Hearing and Language Association and earned advanced certifications in Psycholinguistics and in the Neurology of Human Behavior from Harvard.
	Judy Fischer Ms. Fischer is the leading expert on executive compensation. She founded, and still heads, Executive Compensation Advisory Services (ECAS), the leading provider of executive compensation intelligence that enables organizations to make critical decisions about executive pay. Ms. Fischer frequently appears on CBS, NBC, CNN, and NPR, and is regularly quoted in The Wall Street Journal, The New York Times, Business Week, Fortune, The Los Angeles Times, and Financial Times. Articles written by Ms. Fischer have appeared in such journals as Mergers & Acquisitions and Directorship.
	Joe Folkman Dr. Joe Folkman’s unique approach helps people uncover the key behaviors that most significantly impact an individual’s overall effectiveness. His more that 25 years of experience focuses on survey research, analysis, and consulting in the areas of organization diagnosis, management assessment, and individual/organizational change.
	Alyssa Freas Dr. Alyssa Freas is a leading authority on executive coaching. She is instrumental in helping executives achieve results by improving their personal effectiveness. Dr. Freas is President and CEO of Executive Coaching Network, Inc. Alyssa has delivered highly sustainable results for Fortune 100 companies around the world.
	Bob Fulmer Dr. Bob Fulmer is the author of Leadership by Design and four other management books. He is an authority on how “benchmark” organizations utilize management development to produce positive change. Bob works with major organizations to link their corporate strategies with leadership development. He has served on the faculties of Harvard and Washington and Lee Universities.
	Fariborz Ghadar Dr. Fariborz Ghadar specializes in global corporate strategy and implementation, international finance and banking, and global economic assessment. Dr. Ghadar is a leading authority on e-Business, advising diverse companies such as BASF Corporation, Compaq, and UBS and is the author of over 10 books and numerous articles.
	Sumantra Ghoshal The Economist described Dr. Sumantra Ghoshal as a "Euro Guru" in management. He is recognized world-wide for his original work on the strategic, organizational and managerial aspects of managing large, global organizations. Ghoshal’s recent work focuses on the management of change and the process of corporate revitalization. He is the author or more than nine books including: Managing Across Borders: The Transnational Solution, Transnational Management: Text, Cases And Readings, Organization Theory And The Multinational Corporation, The Individualized Corporation, and The Differentiated Network, and fifty major articles including his famous 1995 series in the Harvard Business Review co-authored with Christopher Bartlett. Dr. Sumantra Ghoshal is the Robert P Bauman Professor of Strategic Leadership at the London School of Business and the founding Dean of the Indian School of Business. He is an Editorial Board Member of the Strategic Management Journal, The Academy of Management Review, The European Management Journal, Journal of International Business, and consultant to several large American and European companies.
	Marshall Goldsmith Dr. Marshall Goldsmith is a world authority in helping leaders to achieve positive behavioral change. He was ranked (in 2000) as one of the world’s top HR consultants (in HR Magazine) and one of the five top executive coaches (in Forbes). Marshall is a Wall Street Journal “Top Ten” executive educator. He is co-editor of The Leader of the Future and the newly released Coaching for Leadership.
	Ben Gomes-Casseres Ben Gomes-Casseres is an authority on alliance strategy and management. He has researched this topic for 20 years, taught them to MBAs and executives, and consulted with major companies in the United States and abroad. Ben is co-author of Mastering Alliance Strategy: A Comprehensive Guide to Design, Management, and Organization, a new book that presents state-of-the-art ideas and tools for alliance strategy. His earlier book The Alliance Revolution: The New Shape of Business Rivalry pioneered the concept of alliance “constellations.” His other articles on alliances, strategy, and international business have appeared in Harvard Business Review, Sloan Management Review, Financial Times, and in various academic journals and books. He consults, teaches, and speaks on alliance management to many organizations including: Abbott Labs, Eli Lilly, DuPont, Sun Microsystems, Motorola, DaimlerChrysler, Hewlett Packard, BellSouth, Shell Oil, Timken, Ashland Chemical, ChevronTexaco, NASA, Harris Nesbitt, The Conference Board, and other organizations in the U.S. and abroad. His work on alliances is cited widely, including in The New York Times, Wall Street Journal, Forbes, CFO Europe, Associated Press, and in regional and industry periodicals. Ben is a professor at Brandeis University’s International Business School (Waltham, Mass.). Previously, he was a professor at the Harvard Business School (1985-1995), and an Economist at the World Bank (1978-1981). He holds degrees from Harvard, Princeton, and Brandeis. A Dutch national born and raised in Curaçao (Netherlands Antilles), he speaks four languages. His work is available at www.alliancestrategy.com.
	Vijay Govindarajan Dr. Vijay Govindarajan is a professor at Dartmouth University and recognized worldwide as an expert in strategy. Business Week has listed Vijay as one of the top business school faculty members in the U.S.A. He is the co-author of Management Control Systems. Vijay leads the combined Global Executive Leadership program for Dartmouth and Oxford Universities.
	Rolf Graf Rolf Graf is the managing partner of Strategic Thought Leadership within Accenture’s Financial Services practice. Under his leadership, the Strategic Thought Leadership team conducts research on industry structure change, developing points of view on industry evolution on an industry segment level and understanding the implications of change on a company level. Graf has 16 years of experience in developing and implementing corporate and business unit strategies for financial institutions. His primary interest is in understanding the impact of technology on industry structure change in financial services and the competitive positioning of individual firms. Prior to joining Accenture, Graf was a partner at McKinsey & Co. He consults with financial institutions in Europe and North America. He is based in Zurich. Rolf Graf holds a M.S. in Physics from the Federal Institute of Technology in Zurich and a S.M. in Management from the Massachusetts Institute of Technology.
	Lynda Gratton Dr. Lynda Gratton is a world class expert in human resource strategy and in identifying and articulating how business strategy is developed through people. She is the author of two leading books in the field Strategic Human Resource Strategy: Corporate Rhetoric and Individual Reality, and her newest book, Living Strategy: Putting People at the Heart of Corporate Purpose. She actively consults with a number of multi-national companies including Andersen Consulting, Nortel, Philips, BP, Hewlett Packard, United Technologies and Unilever. Her focus is on helping senior executives consider the people implications of business strategy. Lynda serves on the Board of the American Human Resource Planning Society and is a keynote speaker at many of their conferences. As Associate Professor of Organizational Behavior at London Business School and Dean of the full-time MBA Program, she directs the School's leading edge Executive Human Resource Strategy program and is Research Director of The Leading Edge Research Consortium.
	Cathy L. Greenberg, Ph.D. Dr. Greenberg is an internationally recognized thought leader in the area of leadership effectiveness and optimizing workforce performance to achieve business results. Dr. Greenberg is a specialist in Executive Coaching, eLeadership, and Organization Transformation resulting from New Business Models, Technology Enabled Change, Demutualization, Alliances and Mergers. Within Accenture, Dr. Greenberg worked in company-wide roles as well as across industries including Electronics and High Tech, Utilities, Products, Resources, and Financial Services. She is currently focused on the dramatic and exciting changes in the growing Health Services marketplace. Dr. Greenberg served as one of the founding Partners of Accenture's "Think Tank," The Institute for Strategic Change, leading a multi-year research effort to examine behaviors and competencies required for leadership success in a global arena. Prior to joining Accenture, Dr. Greenberg spent more than a decade working in Financial Services both as a Partner at CSC/CSC Index and within the industry. She was a founder of the National Organization Change Practice at CSC and coauthored both methodologies and service offerings for strategy, leadership development and organization change. For more than a decade, she acted as a personal executive coach to both individuals and leadership teams in the global Fortune 500. In addition to serving clients, she is a sought-after speaker and author of more than 50 books and articles worldwide, having appeared in Fortune, Business Week, The New York Times, Leader to Leader and The Financial Times. Her work was featured on video, NPR and international radio, and global TV including CNN, the BBC and MNBC. Dr. Greenberg received a Ph.D. from Rutgers University where she still teaches on the subject of Human Performance and Leadership.
	Wolfgang Grulke Stay tuned!! More information to come soon!
	Trevor Gruzin Trevor Gruzin is a partner in Accenture’s global Financial Services group and serves as Global Managing Partner of the group’s Banking industry segment. In this role, he is responsible for setting the overall vision and strategy for Accenture’s Banking activities, establishing investment priorities and developing a supporting network of alliance partners. In addition, Gruzin leads the group’s Strategy practice in the Asia Pacific region. He is based in Sydney. Since joining Accenture in 1985, Gruzin served clients in Australia, the United States, the United Kingdom, Indonesia, Hong Kong, Singapore, Malaysia, Japan and South Africa. He possesses deep expertise in business and information technology strategy, business process reengineering and project management. His clients include banks, insurers and fund managers, helping them improve performance and profitability. For example, Gruzin advised a major bank on developing a business model and strategic positioning to differentiate itself from its major competitors; he also worked with this same bank to help it scope out and then launch initiatives that would reduce its cost/income ration from 53 to 45%. In addition, he worked with a major wealth management company to develop its business blueprint, execute acquisitions, and develop and implement strategies in most of its business units (retail, distribution, IT). This company is now leading its industry. He developed an insurance company’s strategy to launch a full service bank. In addition, he has helped major financial services firms develop customer strategies and design the programs required to execute them. Gruzin became an Accenture partner in 1991. Gruzin holds a bachelor of science (with honors) in computing from the University of Capetown in South Africa.
	Marjorie Hansen-Shaevitz Marjorie Hansen Shaevitz is a world authority on women in leadership. She is the author of Superwoman Syndrome and the newly released The Confident Woman: Learn the Rules of the Game. Marjorie is a personal coach, speaker and consultant to numerous organizations.
	Oren Harari Dr. Oren Harari is changing the way people do business with his provocative ideas on competitive advantage, organizational change, and transformational leadership. As a leading management consultant and best-selling author, he brings more than 20 years of seasoned professional experience that enhances the power of his ideas. He was chosen by London Financial Times /Prentice Hall as one of the 40 "best minds" in business management in the world. Oren is the author or co-author of six books, including: The Leadership Secrets of Colin Powell, Beep! Beep! Competing In The Age Of The Road Runner, Leapfrogging the Competition, and Jumping the Curve. Harari currently sits on the board of directors of four companies. His client list includes: premiere organizations worldwide such as MCI/WorldCom, Dell Computer, Merck, 3M, IBM, Cisco Systems, Citigroup, Visa International, Toyota, Morgan Stanley Dean Witter, Dayton Hudson, and Seagrams, among many others. Harari is Professor of Management at the Graduate School of Business, University of San Francisco, teaching primarily in the areas of strategic and global management.
	Phil Harkins Phil Harkins is the CEO of Linkage Inc., one of America’s leading providers of conferences on leadership and management and related topics. Phil is a noted authority on communications and author of Powerful Conversation: How High Impact Leaders Communicate.
	Sally Helgesen Sally Helgesen is a premier thinker on the role of work in the new economy. Her book, The Web of Inclusion: A New Architecture for Building Great Organizations, was chosen by The Wall Street Journal as one of the best five business books of the 1990s. She is a noted authority in both women in leadership and globalization.
	Paul Hersey Dr. Paul Hersey is co – developer of the “Situational Leadership”™ model. He is a noted author and speaker who has trained over one million managers and sales people in excess of 1000 organizations. Paul is the co-author of Management and Organizational Behavior, which has been one of the best selling textbooks in the field for over 25 years.
	Frances Hesselbein Frances Hesselbein is the Chairman of the Board of Governors of the Peter Drucker Foundation and former Executive Director of the Girls Scouts of America. Frances is the editor of the award-winning journal Leader to Leader and several books; including the best-selling Leader of the Future and the upcoming Leading for Innovation. Frances is a winner of the Presidential Medal of Freedom, America’s highest civilian award.
	Neil Howe Neil Howe is an author, historian, economist and demographer who specializes in the impact of the collective personalities of today's generations who they are, what motivates them, where they're going, and how they'll shape America's future. Howe co-authored with William Strauss, Generations and The Fourth Turning. Generations is the best-selling nonfiction book ever written about Generation X. Howe also write many article for such national publications as: The Atlantic, The Washington Post, The New York Times, American Demographics, and USA Weekend. He regularly consults with organizations on various aspects of his theories about generational change in America. His clients include: The Ford Motor Company, U.S. Census Bureau, CNA Insurance, Procter and Gamble, Pillsbury Company, Joseph E. Seagram and Sons Inc., Walt Disney Imagineering, Busch Entertainment Corporation, Honda Automotive Company USA, The Washington Post, Smithsonian Institution, USA Today, and the Young Presidents Organization.
	Maya Hu-Chan Maya Hu-Chan is a leading expert in cross-cultural communication, global leadership, and executive coaching. She has worked with many of the “Global 1000” corporations and provided feedback and coaching to over 3,000 leaders. Maya led an interview process for Andersen Consulting that involved over 200 high-potential leaders from 120 organizations around the world
	Arthur Hughes Arthur Hughes wrote the book on database marketing, and has helped numerous organizations apply it to their business. He is the author of the two seminal works in the field, The Complete Database Marketer: Tapping your customer base to maximize sales and increase profits and Strategic Database Marketing. His articles appear regularly in leading industry publications. His consults and lectures on marketing and economics in the U. S., Canada, Europe, Latin America and Asia. Arthur is currently Vice President for Strategic Planning for msdbm, a leader in Customer Management, Decision Support and Internet Services since 1991, where he designs and maintains marketing databases for leading Fortune 500 companies including: retailers, restaurants, telephone companies, insurance, banks, pharmaceuticals, package goods, software and computer manufacturers, resorts, hotels, automobiles, and non-profit fund-raisers.
	Roberts Jones Mr. Jones, has a long a distinguished history of both public and private service. He is currently President and CEO of the National Alliance of Business. Prior to joining the Alliance, Jones was Vice President of RJR Nabisco, Inc. Mr. Jones also served both Presidents Reagan and Bush as Assistant Secretary of Labor. Jones played a key role in the Hudson Institute's landmark research project and report, Workforce 2000: Work and Workers for the 21st Century, and was responsible for the Department of Labor's SCANS Commission, which for the first time spelled out the skills necessary for success in the workplace. Mr. Jones is a frequent commentator on economic and workforce issues on CNN, CNBC, and National Public Radio. He also writes about workplace issues. Mr. Jones was awarded the Presidential Distinguished Executive Award, the highest honor in the federal government
	John Kasich John Kasich served the public for more than twenty years, first as an Ohio State Senator, and later as a Congressman from Ohio’s 12th Congressional District. Kasich was the chief architect of the 1997 plan that balanced the federal budget and eliminated the federal deficit. He also chaired the congressional committee that wrote the final version of the welfare reform bill that became law in 1996. He left the Congress in 2001 to join Lehman Brothers as Managing Director of their Investment Banking Group that covers the complete range of industry groups including health care, power and utilities, technology, retail and financial institutions. In addition, Kasich currently hosts his own television program on The Fox News Channel called “Heroes with John Kasich.” This show profiles everyday Americans who do extraordinary things to improve their communities or better the lives of others. He also wrote a best-selling book about many of these individuals, Courage is Contagious.
	Jon Katzenbach Jon Katzenbach is world authority in strategy, organization, and governance issues of large institutions. Jon is a founder of Katzenbach Partners LLC, and a former Director of McKinsey & Company, Inc. Jon has served top executives of leading companies in financial services, energy, electronics, and industrial, consumer, medical, and forest products. Jon is recognized for his efforts helping leaders shape varied options and implement changes within their organizations
	Beverly Kaye Dr. Beverly Kaye is a world’s authority in career development and retention. She is an in-demand speaker and consultant and is the author of several books, including Love ’Em or Lose ’Em: Getting Good People to Stay. Beverly designs career development systems that are used by many leading organizations.
	Charles T. Kenny Dr. Charles Kenny pioneered the ground breaking approach to understanding customer motivation and the emotional basis for building a brand. His work with Saturn in brand building was hailed as "The brand building event of the century". Dr Kenny is the Founder and owner of KENNY & ASSOCIATES, INC., a consulting firm specializing in psychologically based analytical work for Fortune 500 clients. He developed proprietary methodology, IN-SIGHT interviewing, for consumer research, business research, strategic planning, management assessment and team building. He combined this interviewing research tool with his The Right Brain Approach to brand building to conceive and execute research projects that contributed to clients' bottom line. Over the past twenty-nine years, Dr. Kenny's organization, The Right Brain People, have worked on an impressive array of the best-known brands in America, including e-commerce and business-to-business commerce. His client and brand list includes: Saturn, Corvette, FedEx, Coca-Cola, Slim-Fast, Clorox, GTE Airfone, Maybelline, Hughes Electronics, Viasat, Sears, Quaker Oats, Whirlpool, Prudential, GM, General Mills, ABC, Discover Card, Viking Range, Lucini, Silver Dollar City, Ensure, Similac, Nissan Pathfinder. Clients hail their work as fresh, innovative and essential to building their brands. Many companies successfully shifted or changed business paradigms because of the firms' discoveries and recommendations. Dr. Kenny holds a Bachelors degree from Notre Dame and a Ph.D. from the University of Memphis.
	Manfred Kets De Vries Dr. Manfred F. R. Kets De Vries brings a different view to the much-studied subjects of leadership and the dynamics of individual and organizational change. He brings to bear his knowledge and experience of economics (Econ. Drs., University of Amsterdam), management (ITP, MBA, and DBA, Harvard Business School), and psychoanalysis (Canadian Psychoanalytic Society and the International Psychoanalytic Association). A prolific writer, he authored 17 books and more than 150 scientific papers. Dr. Kets De Vries is a consultant on organizational design/transformation and strategic human resource management to leading U.S., Canadian, European, African, and Asian companies. He is currently a clinical professor of leadership development and Chair of Human Resource Management at INSEAD, Fontainebleau, France, program director of INSEAD's top management program, co-program director of the joint master/diploma program “Coaching and Consulting for Change” and has five times received INSEAD's distinguished teacher award.
	Peter Koestenbaum Dr. Peter Koestenbaum brings leadership philosophy to business people globally. He helps develop the leadership mind as the key for achieving business results. And he focuses on the tough issues of implementation. He is currently working through the on the global implementation of his Leadership Diamond®, a complete program of leadership awareness. He consults with organizations in more than 36 countries covering five continents in management, strategic thinking, marketing, and leadership. His clients include: IBM, Electronic Data Systems, Ford, Ciba-Geigy (now Novartis), Citibank, Volvo, Amoco, Xerox, American Medical International (now Tenet HealthSystem), Warner Cosmetics, Statoil (Norway), and Sparbanken Gruppen (Sweden).
	Jim Kouzes Jim Kouzes is co-author of the international best seller The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations. His books have sold over one million copies. Jim has done some of the world’s most extensive and cutting-edge research on leadership. Jim is a Wall Street Journal “Top 10” executive educator.
	George Labovitz Dr. George Labovitz is the chairman of Organizational Dynamics, where he counsels corporate executives on organizational alignment and integration strategies. Dr. Labovitz is also a professor of management and organizational behavior at Boston University. George is the author of The Power of Alignment.
	Jean-Claude Larreche Jean-Claude Larreche is a specialist in strategic marketing. He holds the Alfred H. Heineken Chair at INSEAD, Europe’s leading business school in Fontainebleau, France. Larreche created the Corporate Competitive Fitness project aimed at assessing the business capabilities driving the market effectiveness of corporations, annually surveys global firms and publishes the Report on the Competitive Fitness of Global Firms.
	Ed Lawler Dr. Ed Lawler is a world authority in HR strategy and systems. Ed is the author of over 40 books including Rewarding Excellence: Pay Strategies for the New Economy. He is the Chairman of the Center for Excellence in Organizations. He consults frequently in the fields of compensation and appraisal.
	Dick Leider Richard J. Leider is an internationally respected speaker, writer and executive coach. He is the author or co-author of five books including Whistle While You Work, The Power of Purpose, The Inventurers, Life Skills and the international best seller, Repacking Your Bags: Lighten Your Load for the Rest of Your Life. Richard believes passionately that each of us is born with purpose and his purpose is coaching individuals and leaders to uncover that purpose.
	Frank Luntz Dr. Frank Luntz is one of the most honored communication professionals in America today. Time magazine named him one of “50 of America’s most promising leaders aged 40 and under” and he is the “hottest pollster” in America according to the Boston Globe. Frank was named one of the four “Top Research Minds” by Business Week and was the winner of the coveted Washington Post “Crystal Ball” award for being the most accurate pundit in 1992. A dozen Fortune 500 companies use Dr. Luntz for communication guidance, from Merrill Lynch to Federal Express, from AT&T to Mirage Resorts. Frank worked with Internet innovators like Ebay, MP3.com and 1-800-Flowers.com, as well as some of the largest business associations, from the Chamber of Commerce to the National Association of Manufacturers to the National Federation of Independent Business. More media outlets turn to Dr. Luntz for polling and consulting than to any other political pollster. Over the past four years, Frank conducted sessions for all three networks and two of the three cable news channels. Previously, he conducted focus groups for The Wall Street Journal, U.S. News & World Report, PBS, and the BBC. When he is not consulting, Dr. Luntz can usually be found in front of a classroom. He was an Adjunct Assistant Professor at the University of Pennsylvania. He also taught at Harvard and George Washington University.
	Larry Lyons Dr. Larry Lyons is one of the world’s leading authorities on organizational transformation. Dr. Lyons is a senior vice president of Executive Coaching Network, Inc. and holds a PhD in organizational analysis and an MSc in management. Larry is an accomplished coach, consultant, and author. Larry is co-author of the well-read book Creating Tomorrow’s Organization.
	Homa Mahmoudi Dr. Mahmoudi is the author of a number of academic papers and books related to the areas of cognitive behavior therapy, cross-cultural psychology, communication, business and management, women and peace studies. Dr. Mahmoudi is a licensed psychologist and has been a professor and researcher at the University of California in Los Angeles (UCLA) and several other universities in the United States and abroad. She lectures internationally and has conducted research on women managers in Japan, Hong Kong, Thailand, Singapore, China and Indonesia. She is the founder and Director of Ravanbeh Psychological Institute.
	Carlos Marin Carlos Marin is an expert in international executive education and multi-rater leadership feedback systems. He is a founder of the National University International Campus in Costa Rica and has worked with many of the world’s leading organizations. Carlos has extensive experience in working in Latin America, Spain and Portugal.
	Elliott Masie Elliott Masie is generally considered the world’s authority in the field of e-learning. He is a pioneer in the field of technology, learning, and the integration of technology and business. Elliott is the CEO of the Masie Center, a world leading technology and learning think tank. He is frequently asked to consult both technology companies (on how to impact business) and non-technology companies.
	Gerry McGovern Gerry McGovern is a world expert in ecommerce and Web content management issues. He is a popular author, speaker and consultant concerning the development of the Internet. In October 2000, he received the Web Ireland Internet Industry Person of the Year award. Gerry founded and was chief executive officer of Nua, a developer of content management software and solutions. Nua customers included Lucent Technologies and Thomas Publishing. An accomplished author, Gerry writes New Thinking, a weekly email newsletter covering the role of content on the web. He wrote The Caring Economy, a book that examined the Internet as a medium through which organizations can communicate better with customers, staff and other stakeholders. Financial Times Prentice Hall will publish two new books: Content Critical and The Web Content Style Guide. He is also advisory editor for The Business Database (Bloomsbury), on the subject of ecommerce.
	Max Mckeown Max Mckeown is the charismatic leader of thinking in Internet commerce and online customer relationships. Mckeown has been described as an˜e-customer guru™, as “somewhere between Bill Gates and Buddha on the wisdom scale”™. He specialises in aligning multiple communication channels (Internet, iDTV, M-Commerce, Telephone) with organisational strategy. He works with clients across multiple sectors (financial, retail, utilities, leisure, technology, government) helping them to increase their performance through the adoption of new technology and transformed organisational structures.
	Hamish McRae Hamish McRae, one of Europe's leading futurists, links the familiar concerns of economists with social and moral issues that affect the quality of people's lives. His widely acclaimed work on the future The World in 2020: Power, Culture and Prosperity is translated into more than a dozen languages, including Japanese, Korean and Chinese. His other books include Capital City - London as a Financial Centre, co-authored with Frances Cairncross, and Wake-up Japan, co-authored with Tadashi Nakamae. McRae’s current work focuses on the economies of East Asia and the impact of the Internet on both business and entire societies. His consulting clients include: BT, Daimler-Benz, ABM-Amro Bank, National Westminster Bank, and Lloyds Bank.
	Gerry Miller Dr. Gerald V. Miller is a leading authority in organizational psychology. Dr. Miller is president of Gerald V. Miller Associates, a management consulting and training firm based in Washington, D.C. His approach to consulting, training, and organizational development is based on a results-oriented, integrated, systems-thinking procedure. Dr. Miller has over twenty years experience as a specialist in leadership, management, organization and human resource development.
	Quinn Mills Dr. Quinn Mills is the Weatherhead Professor of Business at Harvard University. He is widely considered to be one of the greatest teachers in the art of managing people. Quinn specializes in the integration of the “people side” and “business side” of corporations. He has published numerous books and articles in the field.
	Jim Moore Jim Moore is currently Director of Workforce Planning & Development at Sun Microsystems, Inc. He is responsible for Executive Development, which includes succession planning, executive selection & executive development, long-range HR planning on workforce issues and for SunU, Sun's corporate university. Jim manages staff and facilities at Sun locations in 8 countries.
	Howard Morgan Howard Morgan is a world authority in using executive coaching as a strategic change management tool to lead to improved customer and employee satisfaction and overall corporate performance. Howard is a Director of Leadership Research Institute, where he assists the executive committees of many of the world’s leading organizations.
	Peg C. Neuhauser Peg Neuhauser is a world expert in communication, conflict management, and organizational culture. She authored several books including: Tribal Warfare in Organizations, Corporate Legends & Lore, The Power of Storytelling as a Management Tool, and newest Culture.com: Building Corporate Culture in the Connected Workplace. She consults with clients in many industries including health care, high tech, finance, and publishing. Her client list includes: AARP, Acxiom, Mass Mutual Insurance Company, Advanced Micro Devices, Meeting Planners International, American Airlines, Merrill Lynch, MMI Companies, Ohio Casualty Insurance Company, Pacific Gas & Electric, PeopleSoft, Inc., Phillips Micro Electronics, Baxter Healthcare Company, Prudential Bache, Beckman Instruments, Raymond James Securities, Canadian Tire Acceptance Limited, CNA Insurance Companies, Consolidated Edison Utilities, Siemens Corporation, Cox Communications, St. Paul Insurance Companies, Deloitte and Touche, Stanford University, Dupont, State Farm Insurance, Eli Lilly & Company, Texas Instruments, Fina Oil, Thompson International Publisher, GAMBRO Healthcare, United Methodist Publishing House, Gartner Group, University of Iowa Health System, Glaxo Smith Kline, Urban Library Council, Grant Thornton Accounting Firm, Vanderbilt University Medical Center, Verizon, Hewitt Associates, Voluntary Hospitals of America, Hospital Corporation of America, Warner-Lambert, IBM, Warren Goram & Lamont Publishers, Kellogg Graduate School of Management, WMHT Television and Radio, Lincoln National Corporation, WUSF Television and Radio, Lockheed Martin Corporation, WSFP Radio, Canadian Tire Corporation.
	David Noer Dr. David Noer is an authority on the changing world of work. He has extensive experience as both an internal and external consultant. He is the author of Breaking Free: A Prescription for Personal and Organization Change
	Donald A. Norman Business Week labeled Dr. Donald Norman as a “cantankerous visionary” – cantankerous in his quest for excellence. Don Norman calls himself a “user advocate.” Dr. Norman brings a unique mix of the social sciences and engineering to bear on everyday products: he is a strong advocate of human-centered design and simplicity. Don earned his label as Vice President of the Advanced Technology Group at Apple Computer and an executive at Hewlett Packard. He is Professor Emeritus at the University of California, San Diego where he was founding chair of the Department of Cognitive Science and chair of the Department of Psychology. He is a trustee of the Institute of Design in Chicago, IL. Dr. Norman is cofounder of the Nielsen Norman Group, an executive consulting firm that helps companies produce human-centered products and services. He serves as advisor and board member to numerous companies. Upside Magazine named him to their “Elite 100” list for 1999. Norman is also President of the Learning Systems division of Unext, a leader in online education. Dr. Norman has published extensively in journals and books, and is the author or co-author of thirteen books, with translations into twelve languages.
	Jeffrey Pfeffer Jeffrey Pfeffer is the Thomas D. Dee II Professor of Organizational Behavior in the Graduate School of Business at Stanford University. He has spent his career studying people and organizations around the world in an attempt to understand why some companies win in the marketplace while others do not fare as well. He is the author or co-author of ten books including the three best sellers: The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action, The Human Equation: Building Profits by Putting People First, and Managing with Power: Politics & Influence in Organizations. He has also published more than 100 articles and book chapters.
	Gifford Pinchot Gifford Pinchot is a world leader in innovation management. His best-selling book, Intrapreneuring in Action: A Handbook for Business Innovation, has defined the ground rules for a new field: the courageous pursuit of new ideas in established organizations. Gifford helps both individuals and organizations achieve new levels of innovation.
	Libba Pinchot Libba Pinchot is the co-author of The End of Bureaucracy and the Rise of the Intelligent Organization. Her organization has started and run four companies and worked with more that half of the Fortune 500 Companies
	James Politoski James Politoski is the Global Managing Partner of the Strategy & Business Architecture organization within Accenture’s Financial Services market unit. In this role, he is responsible for overseeing the Accenture professionals who envision and architect business and information technology strategies for financial and health services organizations worldwide. Based in Frankfurt, he is a leading authority on global IT strategy, management, and governance. Mr. Politoski's career is focused on IT strategy, customer service delivery strategy, process and cost restructuring, and business strategy across a wide variety of financial service and other industries. He has more than nineteen years of consulting experience in these areas and led over one hundred strategy projects over the course of his career. He worked with a variety of clients from around the globe, focusing primarily on financial and health services, but with additional experience in manufacturing, retail, aeronautical, and utilities. In addition to Accenture, Jim worked in the strategy group of Arthur D. Little, Inc. and was a principal at Booz-Allen & Hamilton. Mr. Politoski frequently speaks at international conferences and forums on business and technology issues. He holds a bachelor of science in finance from the University of Santa Clara.
	C. William Pollard C. William Pollard leads one of the most successful firms in the service industry – $3 billion ServiceMaster. In his book, The Soul of the Firm, Pollard explains the reason behind the enormous growth and success of ServiceMaster: its commitment to honor God and the development of its people. Based on his years of service, Bill Pollard uses examples from ServiceMaster to show leaders how to turn the workplace into a vibrant environment for a successful business. Bill Pollard, believes that a commitment to people--employees as well as customers--is the real reason for his worldwide corporation's continuous growth in revenue and profit during the past quarter century. Bill believes, and helps others practice forging that bond and how it is now manifested in a company that claims more than 200,000 employees and more than six million customers in 31 countries. A passion for people is the key. In an age of ubiquitous downsizing, the idea of a company's loyalty to its employees seems almost outdated. Yet The ServiceMaster Company has built an international success on a commitment to the growth and development of its people - a commitment that Chairman C. William Pollard calls The Soul of the Firm.
	Gary Ranker Dr. Ranker has been listed in Forbes magazine as one of the top five executive coaches for 2000. He brings a unique combination of pioneering executive coaching since 1989, and prior senior management experience as the CEO of major international subsidiaries for Hallmark Cards and Textron. His speciality is helping clients to analyze their corporate political environment and develop concrete strategies to achieve goals.
	Andrew Razeghi Andrew Razeghi is an expert in helping organizations achieve competitive relevance through product, service, and business model innovation. As a principle in Strategos, Gary Hamel’s firm, he helps organizations define new growth platforms and businesses for the future by identifying and leveraging core competencies, overturn industry orthodoxies, and generate substantial new wealth through the creation of revolutionary new business models. He works with clients in such diverse industries as: aerospace, automotive, consumer electronics, food, health care, media/entertainment, pharmaceuticals, retail, technology, and telecommunications on topics of growth strategy, innovation, and organization learning. He authored several articles on innovation including "In Search of Competitive Relevance: The Greatest Advantage", "Game Changers: Competing in the New Economy", and “Service Innovation: Creating a Culture that Cares.” He is listed as "One of America's Most Powerful People" by Swing Magazine and one of "Chicago's Most Influential" by The Chicago Sun-Times.
	James Rieley Dr. James B. Rieley, is the Vice President for Leadership Development for Cambridge Management Consulting and the author of the best selling book, Gaming The System How To Stop Playing The Organizational Game And Start Playing The Competitive Game. Prior to coming to Cambridge, he was a senior manager of the Business Decision Innovations Group in Arthur Andersen's Business Consulting division where he worked facilitating effective organizational change. He was the president of a successful plastics manufacturing company for over 20 years. After selling his company in 1987, he began to work with organizations in the area of innovation and business organization. Rieley earned a doctorate degree in Organizational Effectiveness, and a B.S. in Business Administration.
	Al Ries Al Ries is the guru of positioning and branding. His books blazed a trail which significantly shaped developments in the marketing field. He consulted with the leading global firms to help them re-position and re-brand their products and services and improve their bottom line. Al’s books are the classics in their field. Beginning in 1980 with Positioning: The Battle for Your Mind, his partnership with Jack Trout spun out the following book giants: Marketing Warfare, Bottom-Up Marketing, Horse Sense, and The 22 Immutable Laws of Marketing. In 1994, Al Ries opened Ries & Ries with his daughter Laura. That partnership produced Focus: The Future of Your Company Depends on It. The 22 Immutable Laws of Branding and The 11 Immutable Laws of Internet Branding. In 1999, Al was named one of the 100 most influential public relations people of the 20th century by PR Week magazine. He also was profiled in the June 28th issue of Business Week magazine. Their long and distinguished client list includes: Ace Hardware, American Tool Company, AT&T, Barlean’s Organic Flaxseed Oil, Branders.com, Burger King, Bridgestone/Firestone, Campbell's Soup, Carrier, Contact Software, Continental Airlines, Datastream, Digital Island, FirstUSA, Fresh Express, Frito-Lay, Garden State Sausage, Georgia-Pacific, Gerald Stevens, Green Giant, HomePortfolio.com, Merck, Missouri Board of Tourism, Notar Eiendom, Novell, Papa John's Pizza, SalesLogix, Sharp Healthcare, Harry Winston Jewelers, IBM, Icelandic Seafood, Illy Coffee, Intel, Invisible Fence Lotus, Prodigy Services, Quaker State, Silicon Graphics, Southwest Airlines, Tambrands, Waterford Crystal, and Xerox.
	Michael Rogers One of the nation's leading experts on the impact of technology on business and society, Michael Rogers is a common-sense futurist who uses his story-telling skills to show how the world around us is changing and how we as individuals, families, businesses and nations can understand and anticipate the future in a practical way. Michael Rogers, a novelist, journalist, and multi-media producer, is the managing editor of Newsweek Interactive, the first general-interest, subscription-based and advertiser-based CD-ROM quarterly. He is vice president of the Washington Post Company's media division, and contributing editor for Newsweek. At Newsweek, he created the magazine's award winning technology section, covering topics ranging from Chernobyl and genetic engineering to computers and the Internet. He is a frequent guest on radio and television talk shows. Rogers is deeply involved in interactive multimedia work, providing the fictional text for the first Lucasfilm computer game. Michael is a published author, publishing three novels, Mindfogger, Silicon Valley and Forbidden Sequence; a collection of short fiction, Do Not Worry About the Bear; and the non-fiction Biohazard. He writes, consults and speaks from a deep and broad base of personal and researched experience.
	Bob Rosen Bob Rosen is a renowned authority on global leadership. He is the editor of Global Literacies: Lessons on Business Leadership and National Cultures. He is internationally known as a speaker and advisor. Bob is a McArthur Award winner who has personally interviewed hundreds of leaders in both business and non-profit organizations.
	Judy Rosenblum Ms. Rosenblum is an expert in the development organizational capability using organizational learning and tying it into corporate strategy. Her diverse consulting and operational experience helps her provide her clients a unique perspective on how learning experiences enable strategy. Judy is currently Chief Operating Officer of Duke Corporate Education and has also served as vice president and Chief Learning Officer of The Coca-Cola Company and as the Vice-Chairman of Learning, Education and Human Resources at Coopers & Lybrand.
	Larraine D. Segil Larraine D. Segil (JD, MBA) is CEO of Larraine Segil Productions Inc. Larraine is also co-founder of The Lared Group, a Strategic Alliance Consulting Company. Formerly CEO of an advanced materials company supplying products and services to the Aerospace and Electronics industries in 35 countries. Segil is the Author of FastAlliances™: Power Your E-Business and Intelligent Business Alliances a bestseller according to the New York Review of Books. She presents senior executive programs on alliances for Caltech, Frost and Sullivan (UK and Germany), IMS (Scotland, Canada), Argentina, Chile, China, Singapore and throughout North America.
	Larry Senn Dr. Larry Senn is a pioneer in the field of corporate culture and leadership coaching and the co-author of three books. Dr. Senn functions as a leadership coach for the leaders of dozens of organizations including Fortune 1000 companies, Governors of States, Heads of other Major Consulting Firms, Research Labs, Members of the President’s Cabinet, and Deans of Business Schools.
	Blair Sheppard Blair Sheppard has published over fifty books and articles, including co-authoring Organizational Justice: The Search for Fairness in the Workplace, which earned the book of the year award from the International Association of Conflict Management. Dr. Sheppard founded Duke Corporate Education, Inc. and has extensive experience working with leading executives as a consultant and teacher in the areas of leadership, corporate strategy, negotiation, organizational relationships and organization design.
	Don Shepperd Major General (Ret.) Donald W. Shepperd is a CNN military advisor that appears regularly on TV briefings and interviews. He led the Air National Guard; over 110,000 mostly volunteer “Citizen-soldiers” to unprecedented levels of readiness and performance. He led one of the Air Force's largest commands and flew 247 fighter combat missions in Vietnam. Don was also the National Sales Manager for an aircraft manufacturer. He speaks, writes, and consults from his wealth of “real world” examples to help leaders plan, train, motivate and lead organizations to higher levels of performance.
	Iain Somerville Iain Somerville is a world authority in strategic change. Iain is a partner with the Andersen Consulting Strategy Competency, based in Los Angeles, California, where he focuses on high-tech and media industries. He has worked with many of the world's leading private and public sector enterprises for more than two decades. In 1996, he founded and led Andersen’s global think tank, the Institute for Strategic Change, which researches issues of concern to CEOs such as globalization, leadership and electronic commerce.
	Bert Spilker Bert Spilker, PhD, MD, FCP, FFPM, is one of the foremost authorities on clinical trials, regulatory affairs and drug developments. He is an author of “the standard” pharmaceutical industry reference books, with extensive experience in drug management, drug discovery research, regulatory affairs and clinical practice. Dr. Spilker is an independent consultant who was most recently the Senior Vice President of Scientific and Regulatory Affairs for PhRMA (Pharmaceutical Research and Manufacturers of America) based in Washington, D.C. He was President and cofounder (in 1993) of Orphan Medical, Inc., a public pharmaceutical company that develops and markets important medical products for patients with uncommon diseases. In addition he serves on the Boards of Directors of six companies and the Board of Advisors of seven organizations. He is well known as the author of 15 books on clinical trial methods and the processes of drug discovery and development. These books are considered by many as the standard references on clinical trials and drug development. In addition, he authored over 140 articles and 14 book chapters. He worked at four major pharmaceutical companies for over 20 years (Pfizer, Philips-Duphar, Sterling-Winthrop, and Burroughs Wellcome) in medicine discovery, development, and management. He served on the Steering Committee for the International Conference on Harmonization, or ICH, and received numerous honors including the FDA Commissioner’s Special Citation for work in the orphan medicine area. He is Clinical Professor of Pharmacy Practice at the University of Minnesota and Adjunct Professor of Medicine and Clinical Professor of Pharmacy at the University of North Carolina in Chapel Hill and Duke University. He trained in pharmacology and internal medicine at Cornell Medical College, State University of New York (Downstate Medical Center), University of California at San Francisco, University of Miami Medical School (Ph.D. to M.D. Program) and Brown University Medical School.
	Shin Taguchi Mr. Taguchi is the world’s expert in quality engineering, product/process optimization, and robust design techniques, known as Taguchi Methods.
	Roosevelt Thomas Dr. Roosevelt Thomas is America’s leading authority in diversity training and consulting. He has served as a consultant for many leading organizations and is the author of Building a House for Diversity. Roosevelt is a Wall Street Journal “Top 10” executive educator.
	Ben Tiggelaar Ben Tiggelaar is a world authority in Internet strategy, interactive marketing and innovation management. Mr. Tiggelaar works as an independent consultant, researcher and writer. He teaches postdoctorate programs at several universities in Belgium and The Netherlands. Mr. Tiggelaar's latest book Internet Strategy was a Dutch management bestseller in 1999 and in 2000. Currently Mr. Tiggelaar is working on an international study on e-business leadership.
	Brian Tracy Brian Tracy is a foremost authority in the development of human potential and personal effectiveness. He is the author/narrator of best-selling books, audio and videotapes, including The Psychology of Achievement. Brian is one of America’s most in-demand speakers.
	Michael Treacy Dr. Michael Treacy is a world renowned expert on corporate strategy and business transformation. As an author, speaker and entrepreneur, he brings over 20 years of experience in helping companies transform their business and achieve market leadership. His co-authored book, The Discipline of Market Leaders, was a New York Times bestseller. Many companies large and small adopted his Value Leadership principles to drive their own business strategies and build competitive advantage. Michael’s new book, Focus, Innovate, & grow, (due soon) it is a common sense approach to achieving superior profitable growth. This book introduces a new set of principles on business design and challenges fundamental assumptions about organization structure and management control. Treacy is currently the Chief Strategist and Co-founder of GEN3 Partners, a company creating next-generation systems integration and venturing businesses. Prior to GEN3, Mr. Treacy led a strategy consulting firm serving leading companies in telecommunications, industrial products, financial services, transportation, and retailing. His client list includes many of the leading global firms including: AT&T, Citibank, SmithKline Beecham, St. Paul Companies, RJR Nabisco and Banc One Corporation. Treacy was a professor of management science at the MIT Sloan School of Management. He earned his BS in Engineering from the University of Toronto and his PhD from the MIT Sloan School of Management.
	Fons Trompenaars Dr. Fons Trompenaars is the world authority on Managing Cultural Diversity for profitability. As Managing Director of Trompenaars Hampden-Turner Intercultural Management Consulting (previously known as the Centre for International Business Studies; CIBS), an acclaimed author and advisor, he works with major global corporations to benefit from the vast opportunities presented by cultural differences. Trompenaars developed his "Seven Dimensions of Culture Model" to analyze cultural differences, and show how managing complexity in a heterogeneous environment is a critical component of long term success. Fons’ gained hands-on experience while working for the Royal Dutch Shell Group handling operations in nine different countries and his 15 years of research. He now develops programs for cross-cultural management that empower organizations throughout the business world. A highly acclaimed author of seven books and many articles, Dr. Trompenaars’ Riding the Waves of Culture was a world wide best seller in 1993 and is described as a masterpiece on intercultural management in the emerging global village. In addition his titles include: 21 Leaders for the 21st Century, Building Cross-Culture Competence, Mastering the Infinite Game: How East Asian Values are Transforming Business Practices, Building Cross-Cultural Competence : How to Create Wealth from Conflicting Values, Riding The Waves of Culture: Understanding Diversity in Global Business, The Seven Cultures of Capitalism: Value Systems for Creating Wealth in the United States, Japan, Germany, France, Britain, Sweden, and the Netherlands. Fons’ client list includes: Shell, BP, ICI, Philips, Heineken, TRW, Mars, Motorola, General Motors, Nike, Cable and Wireless, CSM and Merrill Lynch. Fons serves as Visiting Professor for the international MBA Program at the Erasmus University - Rotterdam School of Management. In 1991 Fons was awarded the International Professional Practice Area Research Award by the American Society for Training and Development (ASTD). He was listed as one of the top 5 management consultants, along with Michael Porter, Tom Peters and Edward de Bono in a leading Business magazine in August 1999.Dr. Trompenaars holds a degree in Economics from the Free University of Amsterdam and a PhD from the Wharton School, University of Pennsylvania.
	Jack Trout Jack Trout is one of the world’s leading gurus and pioneers in the marketing arena. He developed the vital approach to marketing known as “positioning,” and is responsible for some of the freshest marketing thinking in our generation. His classic books include: Positioning: The Battle for Your Mind, Marketing Warfare, Bottom-Up-Marketing, The 22 Immutable Laws of Marketing, The New Positioning, The Power of Simplicity - A Management Guide To Cutting Through the Nonsense And Doing Things Right, and Differentiate or Die - Survival in Our Era of Killer Competition. He leads Trout & Partners, a global network of experts that apply his concepts and develop his methodology around the world. The firm’s clients include: AT&T, IBM, Burger King, Merrill Lynch, Xerox, Merck, Lotus, Ericsson, Tetra Pak, Repsol, Hewlett-Packard, Procter & Gamble, Southwest Airlines and other Fortune 500 companies.
	Dave Ulrich Dr. Dave Ulrich is generally considered a world’s leading HR strategy consultant. He is also a Forbes “Top 5” executive coach. Dave is a Professor of Business Administration at the University of Michigan. His teaching and research addresses the question of how to create organizations that add value to customers and investors. Dave is a prolific author who has published numerous books, including Results Based Leadership.
	Michael Useem Dr. Michael Useem is an expert in organizational development and change, corporate organization and governance, restructuring, outsourcing, and leadership. He is currently Professor of Management and Director of the Center for Leadership and Change Management at the Wharton School, University of Pennsylvania. He authored or co-authored such well known books as: Leading Up: How to Lead Your Boss So You Both Win, The Leadership Moment: Nine True Stories of Triumph and Disaster and Their Lessons for Us All, Executive Defense: Shareholder Power and Corporate Reorganization, Change at Work and Turbulence in the American Workplace and Educating Managers. A prolific writer, his articles appear in such newspapers as: Chicago Tribune, Financial Times, New York Times, Washington Post, Wall Street Journal and elsewhere. He consults with such organizations as: AT&T, Shell Oil, Astra/Merck, the U.S. Agency for International Development, U.N. Food and Agriculture Organization, Organization of American States and other international agencies in Latin America, Asia, and Africa.
	Al Vicere Dr. Al Vicere is Executive Education Professor of Strategic Leadership at Penn State's Smeal College of Business and President of Vecere Associates Inc., a consulting firm whose clients span the globe. He is a recipient of Smeal College's MBA Excellence in Teaching Award, the Institute For Management Studies' Distinguished Faculty Award, two Literati Clubs Awards for Excellence in writing and research, and recently was profiled as a "next wave guru" in leadership development by Business Horizons magazine. Author of more than 70 articles, his latest book, "Leadership by Design," was published by Harvard Business School Press.
	Jim Walker Dr. Jim Walker’s consulting and writing has shaped today's best-practice approaches for anticipating changing leadership requirements, reviewing leadership talent, and "talent pool" succession planning. He is the author of Human Resource Strategy and seven other books. Jim was the founder of the Human Resource Planning Society.
	Mark Walsh Mark Walsh is the Chairman and Chief Strategy Officer of VerticalNet, Inc. He has more than fifteen years experience in the interactive services/internet industry. VerticalNet is the Internet's only owner and operator of industrial trade communities’ with more than fifty live today. It has over 1,500 employees worldwide, with offices throughout the US, and in London, Tel Aviv, and Tokyo. Previously, he was a Senior VP and Corporate Officer at America Online. He ran AOL Enterprise, the business-to-business division of AOL. He founded the group. Prior to AOL, Mark was the President of GEnie, the online service owned by GE market. Until early 1993, Mark was head of interactive services at CUC International. He worked in the cable television business, with four years at Home Box Office in New York. Mark graduated from Harvard Business School with an MBA, and a bachelors degree Union College in Schenectady NY.
	Margaret Wheatley Dr. Margaret Wheatley is a pioneer in the development of the living systems approach to organizational design and change. Her groundbreaking books, Leadership and the New Science and A Simpler Way and her numerous articles established a fundamentally new approach to thinking about organizations. She consults with organizations across the globe ranging from the U.S. Army to 12-year old girl scout troop leaders. She helps organizational leaders to develop innovative ways to maintain their identity and integrity as they cope with the relentless pressures from the market place for speed and change and from the human beings who populate them to live together more harmoniously and more humanely.
	Warren Wilhelm Dr. Warren Wilhelm is an expert in leadership development, human resource management and large-scale organizational change. He currently serves as managing director of the Global Consulting Alliance. Warren holds MBA and doctoral degrees from the Harvard Business School, and has been a professor, corporate executive and consultant for over 20 years.
	Dan Zadra Dan Zadra is a foremost authority on strategic communications. He is the founder and Creative Director of Compendium Inc., where he produces award-winning books magazines and executive training, marketing and communications programs. Mr. Zadra has served as a strategic communications or a creativity consultant for several of the Fortune 500 Companies.
	Jack Zenger Jack Zenger is a founding executive of Provant, one of America’s largest training and development companies. He is a pioneer in leadership, interpersonal and sales training. He is the co-author of Results-Based Leadership. Jack’s training efforts have had positive effects on millions of leaders.

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