Under Bill’s leadership was recognized by Fortune magazine as the #1 service company among the Fortune 500 and is listed at the top of its list of most admired outsourcing companies. The Wall Street Journal listed it as a “star of the future” and the Financial Times recently noted that it was one of the most respected companies in the world. During the past twenty-five years, the Company has achieved market leadership in each of the markets it serves and has provided an average annual total return to its shareholders of 20%.

Bill is a graduate of Wheaton College, Wheaton, Illinois, and received a J.D. from Northwestern University School of Law. He served on the faculty and as a Vice President of Wheaton College.

Bill Pollard is the author of the best selling book, The Soul of the Firm. He also contributed to other books and magazines including The Leader of the Future, Leading People, “The Quest for the Entrepreneurial Spirit,” and “The Leader Who Serves.”

In addition to his work at ServiceMaster, Bill serves as a director of two other public companies: Herman Miller, Inc. and UnumProvident Corporation. He also serves as a director or trustee of a number of educational, religious and not-for-profit organizations, including Wheaton College, The Drucker Foundation and Chairman of the Executive Committee of the Billy Graham Evangelistic Association and he is actively involved in teaching and speaking on subjects relating to management, ethics and integrating one’s faith with their work.